Expense provider Concur and ride-hailing platform Uber have partnered to offer Uber for Business at no charge to Concur clients. Uber for Business offers administrator access to ride and spend dashboards, along with customized permissions and “simple management of unlimited employees. With the new integration, scheduled to go live in the fourth quarter, Concur clients…
Globally, 86 percent of travelers surveyed said a meeting conducted in-person is more effective and productive, a view consistent across every age group. Travelers in Australia, Canada, China, India, UK, and the US made a stronger endorsement, at 90 percent, on average; as did travelers with a title of VP and above (91 percent). In…
The free amenities that were once considered special perks that add value to the customer experience have become the new norm, according to The J.D. Power 2016 North America Hotel Guest Satisfaction Index Study, released this week. The study found that while overall satisfaction with hotels increased by 2 points in 2015, to 806 points…
Thirty-five years after American Airlines launched the world’s first major frequent-flyer rewards scheme – AAdvantage – it is poised to become the last of the ‘big three’ US legacy carriers to complete a fundamental revamp of its particular loyalty program. Unlike the initial scheme offered back in 1981, allocating reward points to flyers based on the…
If you’re traveling abroad this summer, the time you’ll spend waiting in line to get through Customs & Border Protection (CBP) on your return could be torturous – or it could be pleasantly brief. It all depends on the airport you come back through. A new study from MileCards.com warns that the longest CBP lines will…