Customers can expect to be impressed on board Delta’s international routes* starting this November when the airline debuts its industry-leading Main Cabin experience. Free “Welcome Aboard” cocktails featuring Bellinis to start, hot towel service and mix-and-match options for premium appetizers and larger entrees are just a few of the ways Delta is differentiating its international…
The deals seem too good to be true: round-trip first or business class airfare for far less than you’d expect to pay. They’re hard to ignore: hundreds, sometimes thousands, of dollars off for a cushy, lie-flat seat in the pointy-end of the airplane. But these tickets are not being sold by airlines. Instead, they are…
Delta SkyMiles Medallion Members can now take advantage of “Reclaim My Status” after a change, event or important life moment has temporarily affected their travel patterns. Built from the ground up based on Member feedback, this is the latest thoughtful addition to Delta’s Medallion program. “Getting back into travel after a big change can be…
Nearly 70 per cent of travel buyers say their travelers have been affected by a payment-related data breach from an outside vendor such as an airline, hotel or retailer in the past year, according to research from the Global Business Travel Association (GBTA) in partnership with AirPlus International. The survey of 144 US corporate travel…
Take a look at your driver’s license. Go ahead, we’ll wait while you fish it out of your wallet. If your driver’s license doesn’t have a star in the upper corner of the card, then your license is not Real ID compliant. And if you’re planning to take a domestic commercial flight any time after…
For the last decade experts in the Travel industry have been telling us that gamification was the key to boosting policy and program compliance among travelers, yet no one could seem to come up with the “game” which had the secret sauce that could change employee behavior. Like many business concepts, gamification is much older…
When Robert Herbst’s nonstop flight from New York to Raleigh, North Carolina, turned into a one-stop, he got worried. When American Airlines assured him he could make a connection at Washington’s Reagan National Airport in just 30 minutes, he got very worried. Herbst, a wellness expert from Westchester, New York, is one of a growing…
Delta has begun testing whether reducing seat recline will increase customer comfort. The carrier started the trial last weekend on some of its Airbus A320s and will expand the trial to all 62 A320s over the next two months, spokeswoman Savannah Huddleston wrote in an email. “Delta has no plans to add seats or reduce…
Uber unveiled a new product Tuesday called “Uber Vouchers” that’s designed to help businesses sponsor free or discounted ride-hail trips for their customers. It’s the company’s latest service aimed at growing the B2B (business-to-business) market, and the announcement comes right before Uber is expected to officially announce its public offering. Companies that already offer customers…
The “World’s Busiest Airport” title for 2018 will have a familiar ring to it. Hartsfield-Jackson Atlanta International Airport is forecast to take that title yet again for 2018, marking the 21st consecutive year that the airport has hosted more passengers than any other airport on the planet. That’s according to the preliminary full-year passenger numbers…