Careers

Teplis Travel is seeking an experienced Travel Agent/Manager of Quality Control, Ticketing, and Inside Operations Support for our high touch and fast paced Travel Management Company (TMC).

Leverage your talent and expertise to be an integral part of the Teplis Travel Operations leadership team.

Responsibilities

• Issue tickets that cannot be processed by automated ticketing following all industry rules and regulations.
• Make certain all client and airline specific entries are included in the record before issuing.
• Work with and coach agents regarding records with missing or incorrect entries
• Manage the unused ticket process verifying that unused tickets are routed correctly to the profiles and generate unused ticket reports
• Manage the exception process, obtain, and track waivers.
• Manage the name change process for key accounts.
• Conduct research on ticketing and operations questions.

Qualifications

• At least 5 years ticketing experience on Travelport’s Worldspan GDS required.
• Sabre GDS and Travelport+ (Galileo GDS) experience a plus
• Prior experience with automated Quality Control (QC) programs desired but not required.
• Prior experience with Unused Airline Ticketing Programs desired but not required.

About Teplis Travel

Founded in 1972, Teplis Travel is an award-winning provider of innovative and cost-effective corporate travel management solutions. Teplis Travel has maintained a reputation as a highly trusted Women-Owned travel management company with a global client list and travelers based in locations all around the world. To learn more visit us at Teplis.com

Join a great, high touch service team of professional peers with a long-term company offering competitive salary and benefits. Competitive salary and benefits including PTO, Paid Holidays, 401K, 401K Match, Health, Dental and Disability benefits.

Please Contact Linda Alexander (linda.alexander@teplis.com) to apply.

SENIOR CORPORATE TRAVEL AGENT – WORLDSPAN GDS

WORK AT HOME – REMOTE LOCATION

Seeking experienced, customer service oriented corporate travel agent for high touch, fast paced travel agency. Research and book routine and complex domestic and international air, hotel, car, ground transportation and additional services.

Ability to exercise sound judgment within defined procedures and practices in the application of corporate travel policies in terms of price/elapsed time/safety.

• Worldspan GDS required
• Sabre GDS a plus
• MS Office experience required.
• Exposure to Concur or other Online Booking Tool (OBT) a plus.

Join a great, high touch service team of professional peers with a long-term company offering competitive salary and benefits.

Job Types: Full-time, Part-time

Please Contact Linda Alexander (linda.alexander@teplis.com) to apply.

The core duties and responsibilities for this role, revolve around supporting others. The job duties can vary widely, any given day. The following tasks are needed, to support this role:

• Answer phones and take messages when necessary.
• Maintain calendars.
• Schedule and coordinate staff and other meetings.
• Collate and distribute mail.
• Prepare communications, such as memos, email, invoices, reports and other correspondence.
• Write and edit documents from letters to reports and instructional documents.
• Create and maintain filing systems, both electronic and physical.
• Manage accounts and preform bookkeeping.

Please Contact Ashley Owens (ashley.owens@teplis.com) to apply.