A New Travel Manager’s To Do List

It’s understandable if a first time travel manager ( or another employee tasked with the responsibility) was a bit daunted by the challenges of their job. Coming from a diverse range of backgrounds (onsite agent, online booking administrator, payroll, financial analyst) employees who take on this function may have some areas where additional research will…

Are Non-Refundable Hotel Rates Coming Back?

During the lockdown non-refundable hotel rates pretty much disappeared. Along with airline and car rental suppliers, hotels were hungry for business, so they dropped cancellation and change fees and just about every product across the board was refundable, and in the case of Southwest Airlines, even non-expiring ticket credits became standard. Well, we’re not in…

Why Hotels are Rebounding with Ease Post-Pandemic, While Airlines Struggle

A cursory examination of the Hotel and Airline industries reveals a huge disparity between how the two sectors have fared after a return to travel. Both experienced a crippling lockdown, a sharp reduction in staff and costly requirements for increased sanitation protocols. They both also experienced the same vigorous resurgence of business as pent-up demand…

Will the Pandemic Cause Travel Levels to Go Up Substantially?

While it may seem counter-intuitive to suggest that an event that had such a drastic, negative effect on an industry, will eventually become a great boon, boosting volume moving forward…it’s quite likely that may be the case. Two factors contribute to this point of view… Factor #1: Telecommuting The following telecommuting/remote work statistics were compiled…